Aquatics

Online Registration

Welcome to online registration for the Strongsville Parks, Recreation & Senior Services Department. Before you register, please read the following instructions carefully.

A non-refundable convenience fee of $3.00 per cart applies when registering online. We accept Visa, Mastercard, and Discover.

HOW TO REGISTER ONLINE 

LOGIN: If you registered with us since the implementation of this software (12/1/13) and gave us your email address, you already have an account. If you have your password, you can log in and

FORGOT YOUR PASSWORD?: If you do not remember your password or have never used the Online Registration, click Forgot Password. A temporary password will be emailed to your email address. Once you are logged in, click Account at the top of the page to review and edit your account information. If you do not get an email (after 5-10 minutes), please call (440) 762-6553 for assistance. Office hours are Monday through Friday, 8:30 am to 5:00 pm.

CREATING A NEW CUSTOMER ACCOUNT:

1. Click on Create New Account
2. Follow the prompts and enter all data for the main account holder first. Click Submit.
3. Click Add New Member and add each member of your family separately. 

AFTER LOG-IN:

1. Click on Register
2. Click on the applicable time frame (ex. 2021 Winter Jan-Apr)
3. Click on the appropriate department (i.e. Aquatics) and find the program you wish to register for and follow the prompts.

REFUND POLICY*

• When cancelling at least 5 days before the activity start date, the participant will receive a credit to their Computer Account in the full amount of the activity cost. If the participant chooses to receive a check refund, they will receive a refund minus a processing fee of $5.00 or 20% of the activity value (whichever is greater). Credit card refunds are not issued. 
• Cancelling 5 days or less before the activity start date, the participant shall not receive a refund, unless accompanied by a doctor’s note. The refund will still be subject to the above policies.
• Once the activity has begun, a refund is subject to the above policies and will be prorated as long as documentation from the participant’s doctor is presented.
• If you or your child is expelled from an activity for a disciplinary reason, no refunds are given.
• If enrollment is insufficient for an activity, the activity will be cancelled, and fees will be refunded in full either to your Computer Account or by check.
• We reserve the right to cancel, combine, or divide activities, to change times, dates, or place of meeting, and to make revisions in activities which may become necessary. The participant will have the option to attend the “revised” activity or receive a full refund.
• All activities offered are available to view online. Some activities, however, do not allow for online registration.
• To help save time when registering online, please do not delete your cookies after you are done registering. Keeping your cookies will allow the online registration software to keep your profile on file. You will then only need to enter your credit card information each time.

*Day Camp Refund Policy: See the Day Camp Information Packet, available at the front desk, for the day camp refund policy. 

REGISTER HERE

Click below to agree to the terms and conditions outlined above and begin registering.

*NOTE: It is recommended you use a browser other than Internet Explorer. 

 Register by clicking here. By doing so, you AGREE to the terms and conditions outlined above. 

If you have questions or need further assistance, please call or email us.

Strongsville Parks, Recreation & Senior Services Department

18100 Royalton Road

Strongsville, Ohio 44136

(440) 762-6553

EMAIL US

• Director of Parks, Recreation & Senior Services Bryan Bogre, bryan.bogre@strongsville.org
• Sarah Arold, CPRP - Facility Manager sarah.arold@strongsville.org